Notes
- How to “do something”, or to explain how something works.
- Instructions are interacted with daily, etc ticket machines, parking machines or using dishwashers.
- Poorly designed instructions make the experience infuriating for the user
- Image design instructions are simple but not as helpful but gets rid of the language barrier.
- Working memory refers to how we manipulate information stored in our short term memory, is a key executive function. It is limited.
- Splitting information up will overload the memory and make reading the instructions overwhelming
- Photography can often have too much detail and information to work well in instructions, it is hard to distinguish what is most important.
- Simple graphics can highlight the most important details, colour often also helps with this.
Kinds of interaction (screen based experiences)
– instruction – by clicking buttons
– conversation – back and forth dialog
– manipulation – drag and drop elements
– exploration – open, playful, game like
Reflection
I learnt during this lecture that instructions are ingrained more in our life than I had previously thought and how the layout and style of illustration is able to completely change how our brain is able to process and retain the information, this also taught me how working memory works and that the process for designing instructions is much more in-depth and more important than it seems.




















